Tempmaili is committed to protecting your privacy. This Privacy
Policy explains how your personal information is collected, used, and disclosed
by Tempmaili. This Privacy Policy applies to our Website, https://tempmaili.com/
, and its associated subdomains (collectively, our "Service").
By accessing or using our
Service, you signify that you have read, understood, and agree to our collection,
Storage, use, and disclosure of your personal information as described in this
Privacy Policy and our Terms of Service.
Definitions
and key terms
For this Privacy Policy:
- Cookie: small
amount of data generated by a website and saved by your web browser. It is
used to identify your browser, provide analytics, remember information
about you, such as your language preference or login information.
- Company: when this
policy mentions "Company," "we," "us," or "our," it refers to Tempmaili that
is responsible for your information under this Privacy Policy.
- Country: where Tempmaili or
the owners/founders of Tempmaili are based, in this case, is Austria.
- Customer: refers to
the company, organization or person that signs up to use the Tempmaili Service
to manage the relationships with your consumers or service users.
- Device: any
Internet-connected device such as a phone, tablet, computer, or another machine that can be used to visit Tempmaili and use the services.
- IP address: Every
device connected to the Internet is assigned a number known as an Internet
protocol (IP) address. These numbers are usually assigned in geographic
blocks. An IP address can often identify the location from
which a device is connecting to the Internet.
- Personnel: refers to individuals employed by Tempmaili or are under
contract to perform a service on behalf of one of the parties.
- Personal Data: Any
information that directly, indirectly, or in connection with other
information — including a personal identification number — allows for the
identification or identifiability of a natural person.
- Service: refers to
the Service provided by Tempmaili as described in the relative
terms (if available) and on this platform.
- Third-party
Service: refers
to advertisers, contest sponsors, promotional and marketing partners, and
others who provide our Content or whose products or services we think may
interest you.
- Website: Tempmaili's
site, which can be accessed via this URL: https://tempmaili.com/.
- You: a person
or entity that is registered with Tempmaili to use the Services.
Information
automatically collected
Information like
your Internet Protocol (IP) address and browser and device characteristics —
is collected automatically when you visit our platform. This information may be
used to connect your computer to the Internet. Other information collected
automatically could be a login, email address, password, computer and
connection information such as browser plug-in types and versions and time zone
setting, operating systems and platforms, purchase history (we sometimes
aggregate with similar information from other Users), the complete Uniform Resource
Locator (URL) clickstream to, through and from our Website that may include
date and time; cookie number; parts of the site you viewed or searched for; and
the phone number you used to call our Customer Services. We may also use
browser data such as cookies, Flash cookies (also known as Flash Local Shared
Objects) or similar data on certain parts of our Website for fraud prevention
and other purposes. During your visits, we may use software tools such as
JavaScript to measure and collect session information, including page response
times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to
browse away from the page. We may also collect technical information to help us
identify your device for fraud prevention and diagnostic purposes.
We automatically collect certain information when you visit, use or navigate
the platform. This information does not reveal your specific identity (like
your name or contact information). Still, it may include device and usage information,
such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about who and when you use our and other technical details.
This information is primarily needed to maintain our security and operation and for our internal analytics and reporting purposes.
How Do We Use
The Information We Collect?
Any of the information we
collect from you may be used in one of the following ways:
- To
personalize your experience (your information helps us to better respond
to your individual needs)
- To
improve our Service (we continually strive to improve our service
offerings based on the information and feedback we receive from you)
- To
improve customer service (your information helps us to respond to your customer service requests and support needs more effectively)
- To
process transactions
- To
administer a contest, promotion, survey or other site feature
- To
send periodic emails
When do we
use customer information from third parties?
We receive some information
from the third parties when you contact us. For example, when you submit your
email address to us to show interest in becoming our customer, we receive
information from a third party providing automated fraud detection services. We also occasionally collect information that is made publicly available
on social media websites. You can control how much of your social
media websites make public by visiting these websites and changing your privacy
settings.
Do we share
the information we collect with third parties?
We may share the information
that we collect, both personal and non-personal, with third parties such as
advertisers, contest sponsors, promotional and marketing partners, and others
who provide our Content or whose products or services we think may interest
you. We may also share it with our current and future affiliated companies and
business partners. If we are involved in a merger, asset sale or other
business reorganization, we may also share or transfer your personal and
non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and
provide services to us, such as hosting and maintaining our servers and our
Service, database storage and management, email management, storage marketing,
credit card processing, customer service and fulfilling orders for products and
services you may purchase through our platform. We will likely share your
personal information, and possibly some non-personal information, with these
third parties to enable them to perform these services for us and you.

We may share portions of our log file data, including IP addresses, for
analytics purposes with third parties such as web analytics partners,
application developers, and ad networks. If your IP address is shared, it may
be used to estimate general location and other technographics such as
connection speed, whether you have visited the Service in a shared site,
and type of device used to visit the Service. They may aggregate information
about our advertising and what you see on the Service and then provide
auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to
government or law enforcement officials or private parties as we, in our sole
discretion, believe necessary or appropriate to respond to claims,
legal process (including subpoenas), to protect our rights and interests or
those of a third party, the safety of the public or any person, to prevent or
stop any illegal, unethical, or legally actionable activity, or to otherwise
comply with applicable court orders, laws, rules and regulations.
Where and
when is information collected from customers and end-users?
We will collect the personal
information that you submit to us. We may also receive personal information
about you from third parties as described above.
Could my
information be transferred to other countries?
We are incorporated in
Austria. Information collected via our Website, through direct interactions
with you, or from the use of our help services may be transferred from time to time
to our offices or personnel or third parties located throughout the world and maybe viewed and hosted anywhere in the world, including countries that
may not have laws of general applicability regulating the use and transfer of
such data. To the fullest extent allowed by applicable law, you voluntarily consent to the trans-border transfer and hosting of
such information by using any of the above.
Is the
information collected through our Service secure?
We take precautions to protect
the security of your information. We have physical, electronic, and managerial
procedures to help safeguard, prevent unauthorized access, maintain data
security, and correctly use your information. However, neither people nor
security systems are foolproof, including encryption systems. In addition,
people can commit intentional crimes, make mistakes or fail to follow policies.
Therefore, while we use reasonable efforts to protect your personal
information, we cannot guarantee its absolute security. If applicable law
imposes any non-disclaimable duty to protect your personal information, you
agree that intentional misconduct will be the standard used to measure our
compliance with that duty.
Can I update
or correct my information?
The rights you have to request
updates or corrections to the information we collect depend on your
relationship with us. Personnel may update or correct their information as
detailed in our internal company employment policies. Customers have the right
to request the restriction of specific uses and disclosures of personally
identifiable information. You can contact us to (1) update
or correct your personally identifiable information, (2) change your
preferences concerning communications and other information you receive
from us, or (3) delete the personally identifiable information maintained about
you on our systems (subject to the following paragraph), by cancelling your
account. Such updates, corrections, changes, and deletions will not affect other information we maintain or information we have provided to
third parties following this Privacy Policy before updating, editing, changing, or deleting. We may take
reasonable steps (such as requesting a unique password) to verify your identity
before granting you profile access or making corrections to protect your privacy and security. You are responsible
for maintaining the secrecy of your unique password and account information at
all times. You should be aware that it is not technologically possible to
remove every record of the information you have provided to us from
our system. The need to back up our systems to protect information from
inadvertent loss means that a copy of your information may exist in a
non-erasable form that will be difficult or impossible for us to locate.
Promptly after receiving your request, all personal information stored in
databases we actively use and other readily searchable media will be updated,
corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable. If you are an end-user and wish to
update, delete, or receive any information about yourself, you may do so by
contacting the organization you are a customer of.
Sale of
Business
We reserve the right to
transfer information to a third party in the event of a sale, merger or other
transfer of all or substantially all of the assets of us or any of its
Corporate Affiliates (as defined herein), or that portion of us or any of its
Corporate Affiliates to which the Service relates, or if we
discontinue our business or file a petition or have filed against us a petition
in bankruptcy, reorganization or similar proceeding, provided that the third
party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information
(including personal information) about you to our Corporate Affiliates. For
purposes of this Privacy Policy, "Corporate Affiliate" means any
person or entity which directly or indirectly controls, is controlled by or is
under common control with us, whether by ownership or otherwise. Any
information relating to you that we provide to our Corporate Affiliates will be
treated by those following the terms of this
Privacy Policy.
How Long Do
We Keep Your Information?
We keep your information only
so long as we need it to provide Service to you and fulfil the purposes
described in this policy. This is also the case for anyone who shares your
information and who carries out services on our behalf. When we no longer
need to use your information, and there is no need for us to keep it to comply
with our legal or regulatory obligations, we'll either remove it from our systems
or depersonalize it so that we can't identify you.
How Do We
Protect Your Information?
We implement various
security measures to maintain the safety of your personal information when you
place an order or enter, submit, or access your personal information. We offer
the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway providers database only to be accessible by those
authorized with special access rights to such systems and must keep
the information confidential. After a transaction, your private information
(credit cards, social security numbers, financials, etc.) is never kept on
file. However, we cannot ensure or warrant the absolute security of any
information you transmit to us or guarantee that your information on the
Service may not be accessed, disclosed, altered, or destroyed by a breach of
any of our physical, technical, or managerial safeguards.
Governing Law
The laws of Austria, excluding
its conflicts of law rules, shall govern this Agreement and your use of our
Service. Your use of our Service may also be subject to other local, state,
national, or international laws.
Your Consent
You consent to this Privacy Policy by using our Service,
registering an account, or making a purchase.
Links to
Other Websites
This Privacy Policy applies
only to the Services. The Services may contain links to other websites not
operated or controlled by. We are not responsible for the Content, accuracy or
opinions expressed in such websites, and such websites are not investigated,
monitored or checked for accuracy or completeness by us. Please remember that our Privacy Policy is no longer in effect when you use a link to go from the Services to another website. Your browsing and interaction on any other website,
including those that have a link on our platform, is subject to that Website's
own rules and policies. Such third parties may use their cookies or other
methods to collect information about you.
Cookies
We use "Cookies" to
identify the areas of our Website that you have visited. A cookie is a small
piece of data stored on your computer or mobile device by your web browser. We
use cookies to personalize the Content that you see on our Website. Most web
browsers can be set to disable the use of Cookies. However, if you disable
Cookies, you may not be able to access our Website's functionality correctly
or at all. We never place Personally Identifiable Information in Cookies.
Advertising
Advertising keeps us and many
of the websites and services you use free of charge. We work hard to make sure
that ads are safe, unobtrusive, and as relevant as possible.
Cookies for
Advertising
Cookies help to make
advertising more effective. Without cookies, it's tough for an advertiser
to reach its audience or know how many ads were shown and how many clicks
they received.
Remarketing
Services
We use remarketing services.
What Is Remarketing? In digital marketing, remarketing (or retargeting) is the
practice of serving ads across the Internet to people who have already visited
your Website. It allows your company to seem like they're "following" people
around the Internet by serving ads on the websites and platforms they use most.
Changes To
Our Privacy Policy
If we decide to change our
privacy policy, we will post those changes on this page and update the
Privacy Policy modification date below.
Third-Party
Services
We may display, include or
make available third-party Content (including data, information, applications
and other products services) or provide links to third-party websites or
services ("Third- Party Services").
You acknowledge and agree that
we shall not be responsible for any Third-Party Services, including their
accuracy, completeness, timeliness, validity, copyright compliance, legality,
decency, quality or any other aspect. We do not assume and shall not
have any liability or responsibility to you or any other person or entity for
any Third-Party Services.
Third-Party Services and links to that are provided solely for you, and you access and use them
entirely at your own risk and subject to such third parties terms and
conditions.
Facebook
Pixel
Facebook pixel is an analytics
tool that allows you to measure the effectiveness of your advertising by
understanding the actions people take on your Website. You can use the pixel
to: Make sure your ads are shown to the right people. The Facebook pixel may
collect information from your device when you use the Service. Facebook pixel
gathers information that is held following its Privacy Policy.
Tracking
Technologies
Cookies
We use cookies to enhance the
performance and functionality of our Service but are non-essential to their
use. However, without these cookies, certain functionality like videos may
become unavailable, or you would be required to enter your login details every
time you visit our Service as we would not be able to remember that you had
logged in previously.
Local Storage
Local Storage, sometimes known
as DOM storage, provides web apps with methods and protocols for storing
client-side data. Web storage supports persistent data storage, similar to
cookies but with a greatly enhanced capacity and no information stored in the
HTTP request header.

Sessions
We use "Sessions" to
identify the areas of our Website that you have visited. A Session is a small
piece of data stored on your computer or mobile device by your web browser.

Information
about General Data Protection Regulation (GDPR)
We may be collecting and using
information from you from the European Economic Area (EEA). In this section of our Privacy Policy, we will explain precisely how and why this data is collected and how we maintain this data under protection from being
replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and
data protection law that regulates how EU residents' data is protected by
companies and enhances the EU residents' control over their data.
What is personal
data?
Any data that relates to an
identifiable or identified individual. GDPR covers a broad spectrum of
information that could be used on its own or in combination with other pieces
of information to identify a person. Personal data extends beyond a person's name
or email address. Some examples include financial information, political
opinions, genetic data, biometric data, IP addresses, physical addresses, sexual
orientation, and ethnicity. The Data Protection Principles have requirements
such as:
- Personal
data collected must be processed in a fair, legal, and transparent way and
should only be used in a way that a person would reasonably expect.
- Personal
data should only be collected to fulfil a specific purpose, and it should
only be used for that purpose. Organizations must specify why they need personal data when they collect it.
- Personal
data should be held no longer than necessary to fulfil its purpose.
- People
covered by the GDPR have the right to access their data. They
can also request a copy of their data to be updated,
deleted, restricted, or moved to another organization.
Why is GDPR
necessary?
GDPR adds some new
requirements regarding how companies should protect individuals' data
that they collect and process. It also raises the stakes for compliance by
increasing enforcement and imposing more significant fines for breach. Beyond these
facts, it's simply the right thing to do. At Help Scout, we firmly believe that
your data privacy is paramount. We already have solid security and
privacy practices in place that go beyond the requirements of this new
regulation.
Individual
Data Subject's Rights - Data Access, Portability and Deletion
We are
committed to helping our customers meet the data subject rights requirements of
GDPR. We process or store all personal data in fully vetted, DPA compliant
vendors. We do hold all conversation and personal data for up to 6 years
unless your account is deleted. In which case, we dispose of all data following our Terms of Service and Privacy Policy, but we will not hold
it longer than 60 days.
We are aware that if you are working with EU customers, you need to provide them with the ability to access, update, retrieve and remove personal
data. We got you! We've been set up as self-service from the start and have
always given you access to your data and your customer's data. Our customer
support team is here to answer any questions you might have about
working with the API.
California
Residents
The California Consumer
Privacy Act (CCPA) requires us to disclose categories of Personal Information
we collect and how we use it, the types of sources from whom we collect
Personal Information, and the third parties with whom we share it, which we
have explained above.
We are also required to
communicate information about rights California residents have under California
law. You may exercise the following rights:
- Right
to Know and Access. You may submit a verifiable request for information
regarding the: (1) categories of Personal Information we collect, use, or
share; (2) purposes for which categories of Personal Information are
collected or used by us; (3) categories of sources from which we collect
Personal Information; and (4) specific pieces of Personal Information we
have collected about you.
- Right
to Equal Service. We will not discriminate against you if you exercise
your privacy rights.
- Right
to Delete. You may submit a verifiable request to close your account, and
we will delete Personal Information about you that we have collected.
- Request
that a business that sells a consumer's data not sell the
consumer's data.
If you make a request, we have
one month to respond to you. If you would like to exercise any of these rights, please get in touch with us.
We do not sell the Personal
Information of our users.
For more information about
these rights, please get in touch with us.
California
Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to
disclose categories of Personal Information we collect and how we use it, the
types of sources from whom we collect Personal Information, and the third
parties with whom we share it, which we have explained above.
CalOPPA users have the
following rights:
- Right
to Know and Access. You may submit a verifiable request for information
regarding the: (1) categories of Personal Information we collect, use, or
share; (2) purposes for which categories of Personal Information are
collected or used by us; (3) categories of sources from which we collect
Personal Information; and (4) specific pieces of Personal Information we
have collected about you.
- Right
to Equal Service. We will not discriminate against you if you exercise
your privacy rights.
- Right
to Delete. You may submit a verifiable request to close your account, and
we will delete Personal Information about you that we have collected.
- Right
to request that a business that sells a consumer's data not sell
the consumer's data.
If you
make a request, we have one month to respond to you. If you would like to
exercise any of these rights, please get in touch with us.
We do not sell the Personal Information of our users.
For more information about these rights, please get in touch with us.
Contact Us
Don't hesitate to contact us
if you have any questions.
